Frequently Asked Questions

Yes, we guarantee 100% genuine products. We source directly from authorized distributors and manufacturers. No refurbished, counterfeit, or second-hand products.

Yes, we stock popular international brands like Dell, HP, Lenovo, ASUS, and others, along with trusted Indian brands.

All products come with manufacturer warranties. We also offer extended warranty options for additional protection.

Yes, we offer EMI facilities for eligible customers. Contact us for details on available options.

Installation time varies depending on the complexity. Basic setups take 1-2 hours, while comprehensive network installations may take longer. We provide time estimates during consultation.

Yes, we provide on-site installation, repair, and maintenance services at your home or office.

Most repairs are completed within 2-3 days. Emergency repairs may be available with advanced notice.

Yes, for software issues and troubleshooting, we can provide remote assistance via phone or remote desktop.

2MP (1080p) cameras are suitable for small shops. 4MP or higher resolutions are recommended for larger areas or detailed monitoring needs.

This depends on the area to be covered and your monitoring needs. Our team will assess your requirements and recommend the optimal setup.

Yes, modern CCTV systems can be accessed remotely via mobile app or web interface. We ensure secure remote access setup.

Storage duration depends on your system and hard drive capacity. Typically, 7-30 days of footage can be stored.

Yes, we provide free consultation to understand your needs and recommend the best solutions.

We primarily serve Palanpur and surrounding areas. Contact us to check if we cover your location.

Call us at +91 97250 48106 or visit our website to submit a service request. Our team will confirm the appointment.

We are open Monday to Saturday. Call for exact timings or to schedule service outside regular hours.